COMMUNICATIVE APPROACH AS A CONFLICT REGULATION TOOL IN THE BUSINESS ENVIRONMENT. Development Service Industry Management, [S. l.], n. 3, p. 141–146, 2025. DOI: 10.31891/dsim-2025-11(21). Disponível em: https://dsim.khmnu.edu.ua/index.php/dsim/article/view/435. Acesso em: 21 jan. 2026.