FORMULATING KEY PERFORMANCE INDICATORS FOR AN INTEGRATED ENTERPRISE MANAGEMENT SYSTEM USING A SUSTAINABLE DEVELOPMENT BALANCED SCORECARD. Development Service Industry Management, [S. l.], n. 2, p. 270–278, 2024. DOI: 10.31891/dsim-2024-6(43). Disponível em: https://dsim.khmnu.edu.ua/index.php/dsim/article/view/184. Acesso em: 21 jan. 2026.